Menu Silkroad Menu
  • Solutions
    • Solutions
    • Our Solutions
    • Global Client Services
    • Recruiting
    • Onboarding
    • Learning
    • Performance
    • Security & Privacy
    • Integrations
  • Clients
    • Clients
    • Clients
    • Cleveland Clinic
    • NCSoft
    • Cacique
    • View All Clients
  • About Us
    • About Us
    • About Silk Road
    • Careers
    • Locations
    • Leadership
  • Resources
    • Resources
    • Brochures
    • Checklist
    • Infographic
    • Video
    • Podcast
    • Webinars
    • Whitepapers / Research
    • Buyers Guide
    • Blog
    • Newsroom
    • Events
    • Partners
  • Login Contact
  • Twitter Icon Facebook Icon LinkedIn Icon
Silkroad Technology
    Silkroad Technology Mobile Logo
    Silkroad Technology Logo
    • Solutions
      HR Solutions
      • Recruiting
      • Onboarding
      • Learning
      • Performance
      • Global Client Services
      Integrations
      Security & Privacy
      Diverse group of people working in a modern office
    • Clients
    • Resources
      • Resource Center +
      • Buyers Guide
      • Blog
      • Newsroom
      • Partners
      • Brochures
      • Checklist
      • Infographic
      • Video
      • Podcast
      • Webinars
      • Whitepapers
      • ROI Guides
      • Ultimate Guides
      View All Resources
      Brochure
      Interview Scheduling in SilkRoad…
      Brochure
      Alumni Relationship Management
      View All Brochures
      Checklist Employee Onboarding Roadmap
      Ultimate Employee Onboarding Roadmap
      Checklist Employee Offboarding Roadmap
      Ultimate Employee Offboarding Roadmap
      View All Checklist
      Infographic man using a mobile phone while working from his home office
      Do Office Workers Feel…
      Infographic
      Value of Onboarding Services
      View All Infographic
      Video
      3 Components of Offboarding
      Video
      Risks to Address During…
      View All Video
      Podcast Workforce 2030 podcast logo
      Workforce 2030 Podcast
      View All Podcast
      Webinar First-time manager addresses her team
      The First-time Manager Experience…
      Webinar two business shaking hands over a table
      The 5 Key Considerations…
      View All Webinars
      Whitepaper / Research woman working from her home office
      Full-time Flexibility: Do employees…
      Whitepaper / Research
      How Can Organizations Achieve…
      View All Whitepapers
      ROI Guide
      Calculating the ROI of…
      ROI Guide
      Calculating the ROI of…
      View All ROI Guides
      Ultimate Guide Two young women working together in modern office
      Ultimate Guide to Talent…
      Ultimate Guide new business team working together after a merger
      Ultimate Guide to Mergers…
      View All Ultimate Guides
      Buyers Guide

      In the process of evaluating onboarding solutions for your organization? This guide can help.

      Onboarding Buyer's Guide
      Featured Post Male first-time manager working from home on laptop
      5 Boxes to Check for…

      Author and workforce futurist Alexandra Levit on the five elements to consider when thinking about engaging first-time managers.

      View All Blog
      Featured Post Female manager working from home
      Caring for Your Managers’ Well-Being
      Featured Post Manager communicating with employee on a laptop
      A Manager’s Role in Employee…
      Featured News Sound waves indicating a news article
      SilkRoad Technology Retains Position as…

      SilkRoad Technology announced its recognition as a Core Leader in the 2022 Fosway 9-GridTM for Talent Acquisition.

      View All Newsroom
      Featured News Sound waves indicating a news article
      SilkRoad Technology Recognized in Built…
      Featured News Sound waves indicating a news article
      David Lundstrom Joins SilkRoad Technology…
      Featured Partner Go1 Logo
      Go1

      Go1 makes it easy for organizations to learn, with the world's most comprehensive online library of learning resources.

      View All Partners
      Featured Partner Jobtarget logo
      JobTarget
    • About Us
      • About SilkRoad
      • Careers
      • Locations
      • Leadership
      About SilkRoad

      SilkRoad Technology enables people to thrive in a changing workplace

      About SilkRoad
      Careers

      Discover a work experience where diverse ideas are met with enthusiasm.

      Working at SilkRoad
      group of people working together in modern office
      Locations

      25M onboarding experiences across 2,000 clients in 90 countries and 28 languages

      Global Locations
      Leadership

      Meet the leadership team - entrepreneurial leaders with a passion for transformation

      Leadership Team
    Login
    Contact
    • All Posts
    • Blog
    Share Article +
    • Twitter Icon
    • Facebook Icon
    • LinkedIn Icon
    Young woman working on a tablet in her office
    Onboarding Articles
    February 19, 2022

    Give Managers the Tools to Provide Consistent Onboarding

    Article by: Sharlyn Lauby

    [Editor’s note: Today’s post comes from Sharlyn Lauby, President of ITM Group and author of the blog HR Bartender]

    In new hire onboarding, one of the most important people involved in the process is the employee’s manager. Of course, the new hire is important. And it’s true that HR traditionally has a primary role in orientation. But the manager plays a big role in making sure the rest of the onboarding process happens. Managers make sure that employees attend training programs and learn the job. They show employees the organizational culture through their words and actions. Managers build positive working relationships with employees to support them and their careers.

    It only makes sense to give managers the tools they need to provide a great onboarding experience to new hires, which means helping them deliver a consistent experience.

    Let’s be clear. No manager is intentionally trying to avoid onboarding. They just spent many hours and organizational resources to hire someone. They want that new hire to stay and be productive. But managers are busy and they’re even busier when they’re understaffed. Sadly, onboarding tasks are sometimes forgotten or not scheduled in the right order for learning success.

    The good news is that organizations don’t need to create anything to address this consistency challenge. Today’s technology solutions can help managers remember the things they need to do at the best time they need to do them. Think of it like an onboarding dashboard – a visual representation of the onboarding journey. Here are five key areas that an onboarding journey and dashboard should represent:

    1. CULTURE drives how things happen in the organization. New hires are exposed to some aspects of culture during the interview process and orientation but not the entire picture. The manager has a central role in helping employees learn about organizational culture and how to be a part of it – everything from attending small events inside the company to sharing communications about the future.

    2. TRAINING takes place throughout an employee’s time with the organization. And there are many types of training – compliance training such as anti-harassment, technical training related to the employee’s job and development in topics like problem-solving. Managers should be proactive in scheduling employees for the training and development they need.

    3. NETWORKING helps a new hire build relationships not only with the manager but with co-workers and other key contacts. Research from Gallup consistently says that building positive working relationships helps to engage and retain employees. Managers can help by making introductions and starting the process.

    4. GOALS give employees something to strive for in terms of performance. Often goals are linked to employee compensation and future opportunities, so getting goal setting right helps the employee now and in the future. Managers play a key role in helping employees set goals that are both challenging and achievable.

    5. FEEDBACK within an onboarding dashboard could remind managers to regularly solicit feedback from new hires. In a study from Aberdeen Group, 86% of respondents felt a new hire’s decision to stay with the company long-term was made within their first six months of employment. This means getting feedback is a critical element of onboarding success and employee retention.

    An onboarding dashboard allows managers to outline the key tasks they need to focus on with new hires when they need to happen and create prompts, so nothing is forgotten. This could be done using a phased approach based on milestones such as offers, first day, first week, first 30 days and so on or arrange in segments that are important to your organization. The onboarding technology could include activities that can be triggered automatically. And at any time, the manager can look at the dashboard to learn the status of an employee’s onboarding activities. Just in case they need to follow up, engage or coach.

    Organizations focused on hiring and retaining the best employees need to have the best onboarding experience. It’s the “We’re glad you’re here. Let’s be successful together” program that new hires are looking for. But onboarding has a lot of components and asking managers to remember them all might be unrealistic. Give them the technology tools to do it well. Reinforce the practice of enabling managers to help deliver an exemplary experience.

     
    Manager Experience Brochure

    Related Articles:

    Onboarding Questions
    Blog Article
    3 Questions That Will Uplevel Your New Hire Onboarding
    Blog Article
    Onboarding Programs Connect Employees to the Company’s Future
    Blog Article
    The Numbers Speak: The Onboarding Experience is King
    Get in Touch

    Talk to an Expert

    SilkRoad Technology goes beyond traditional talent management to help our clients attract, retain and align people to their business.

    Talk to an Expert
    Silkroad Technology Footer Logo
    © 2019-2022 SilkRoad Technology
    • Privacy
    • Legal
    • GDPR
    • Meltdown-Spectre Statement
    • Solutions
    • Clients
    • About Us
    • Resources
    • Contact Us
    • Login
    • Twitter Icon
    • Facebook Icon
    • Linkedin Icon
    Website Designed by Blacksmith Agency
    To top

    Choose your region

    Please select your region below to schedule a call with an expert who services your area.

    North America
    EMEA
    APAC
    This site uses cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. You can read more about these practices in our privacy policy.
    Accept
    Read more
    Change Settings
    Cookie Box Settings
    Cookie Box Settings

    Privacy settings

    Decide which cookies you want to allow. You can change these settings at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function. Learn more about the cookies we use.

    With the slider, you can enable or disable different types of cookies:

    • Block all
    • Essential
    • Functionality
    • Analytics
    • Advertising

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected

    This website won't:

    • Remember your login details
    • Functionality: Remember social media settings
    • Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settings
    • Functionality: Remember selected region and country

    This website won't:

    • Remember your login details
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settingsl Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions

    This website won't:

    • Remember your login details
    • Advertising: Use information for tailored advertising with third parties
    • Advertising: Allow you to connect to social sites
    • Advertising: Identify device you are using
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settingsl Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Use information for tailored advertising with third parties
    • Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using
    • Advertising: Gather personally identifiable information such as name and location

    This website won't:

    • Remember your login details
    Save & Close