Menu Silkroad Menu
  • Solutions
    • Solutions
    • Our Solutions
    • Global Client Services
    • Recruiting
    • Onboarding
    • Learning
    • Performance
    • Security & Privacy
    • Integrations
  • Clients
    • Clients
    • Clients
    • Cleveland Clinic
    • NCSoft
    • Cacique
    • View All Clients
  • About Us
    • About Us
    • About Silk Road
    • Careers
    • Locations
    • Leadership
  • Resources
    • Resources
    • Brochures
    • Checklist
    • Infographic
    • Video
    • Podcast
    • Webinars
    • Whitepapers / Research
    • Buyers Guide
    • Blog
    • Newsroom
    • Events
    • Partners
  • Login Contact
  • Twitter Icon Facebook Icon LinkedIn Icon
Silkroad Technology
    Silkroad Technology Mobile Logo
    Silkroad Technology Logo
    • Solutions
      HR Solutions
      • Recruiting
      • Onboarding
      • Learning
      • Performance
      • Global Client Services
      Integrations
      Security & Privacy
      Diverse group of people working in a modern office
    • Clients
    • Resources
      • Resource Center +
      • Buyers Guide
      • Blog
      • Newsroom
      • Partners
      • Brochures
      • Checklist
      • Infographic
      • Video
      • Podcast
      • Webinars
      • Whitepapers
      • ROI Guides
      • Ultimate Guides
      View All Resources
      Brochure
      Interview Scheduling in SilkRoad…
      Brochure
      Alumni Relationship Management
      View All Brochures
      Checklist Employee Onboarding Roadmap
      Ultimate Employee Onboarding Roadmap
      Checklist Employee Offboarding Roadmap
      Ultimate Employee Offboarding Roadmap
      View All Checklist
      Infographic man using a mobile phone while working from his home office
      Do Office Workers Feel…
      Infographic
      Value of Onboarding Services
      View All Infographic
      Video
      3 Components of Offboarding
      Video
      Risks to Address During…
      View All Video
      Podcast Workforce 2030 podcast logo
      Workforce 2030 Podcast
      View All Podcast
      Webinar First-time manager addresses her team
      The First-time Manager Experience…
      Webinar two business shaking hands over a table
      The 5 Key Considerations…
      View All Webinars
      Whitepaper / Research woman working from her home office
      Full-time Flexibility: Do employees…
      Whitepaper / Research
      How Can Organizations Achieve…
      View All Whitepapers
      ROI Guide
      Calculating the ROI of…
      ROI Guide
      Calculating the ROI of…
      View All ROI Guides
      Ultimate Guide Two young women working together in modern office
      Ultimate Guide to Talent…
      Ultimate Guide new business team working together after a merger
      Ultimate Guide to Mergers…
      View All Ultimate Guides
      Buyers Guide

      In the process of evaluating onboarding solutions for your organization? This guide can help.

      Onboarding Buyer's Guide
      Featured Post Male first-time manager working from home on laptop
      5 Boxes to Check for…

      Author and workforce futurist Alexandra Levit on the five elements to consider when thinking about engaging first-time managers.

      View All Blog
      Featured Post Female manager working from home
      Caring for Your Managers’ Well-Being
      Featured Post Manager communicating with employee on a laptop
      A Manager’s Role in Employee…
      Featured News Sound waves indicating a news article
      SilkRoad Technology Retains Position as…

      SilkRoad Technology announced its recognition as a Core Leader in the 2022 Fosway 9-GridTM for Talent Acquisition.

      View All Newsroom
      Featured News Sound waves indicating a news article
      SilkRoad Technology Recognized in Built…
      Featured News Sound waves indicating a news article
      David Lundstrom Joins SilkRoad Technology…
      Featured Partner Go1 Logo
      Go1

      Go1 makes it easy for organizations to learn, with the world's most comprehensive online library of learning resources.

      View All Partners
      Featured Partner Jobtarget logo
      JobTarget
    • About Us
      • About SilkRoad
      • Careers
      • Locations
      • Leadership
      About SilkRoad

      SilkRoad Technology enables people to thrive in a changing workplace

      About SilkRoad
      Careers

      Discover a work experience where diverse ideas are met with enthusiasm.

      Working at SilkRoad
      group of people working together in modern office
      Locations

      25M onboarding experiences across 2,000 clients in 90 countries and 28 languages

      Global Locations
      Leadership

      Meet the leadership team - entrepreneurial leaders with a passion for transformation

      Leadership Team
    Login
    Contact
    • All Posts
    • Blog
    Share Article +
    • Twitter Icon
    • Facebook Icon
    • LinkedIn Icon
    Employee Performance
    June 29, 2017

    How to Create a Culture of Performance

    Article by: Alexandra Levit

    On our thought leadership track at SilkRoad Connections, Aptitude Research Partners co-founder and CEO Mollie Lombardi described a culture of performance as a set of behaviors that are rewarded or discouraged by the people, processes, and systems within an organization. To create and foster a performance culture, Lombardi suggested focusing on the following conditions for success.

    Alignment

    According to new Aptitude research, alignment on culture is a major challenge: only 38 percent of organizations said that leaders and employees would describe their culture in the same way. On a related point, 53 percent of senior leaders said performance expectations are clearly communicated, but only 34 percent of employees said the same.  Leaders are in denial, and it doesn’t help that while 60 percent of companies have executive level oversight of client experience, only 37 percent have an executive level role focused on workplace culture and employee engagement.

    Employee Experience

    Eighty-one percent of top performing companies said they measure the experience of candidates, employees, managers, and leaders. When an experience doesn’t resonate, it’s often because we are using a one-size-fits-all model. Lombardi advised that we must do a much better job tailoring messages, recognizing that employees have a singular experience throughout their day. And the only experience that matters is theirs.

    In addition to catering to the needs of the individual rather than the collective group, we can create a better experience by bridging the gap between employer and employee through more frequent and bidirectional communications, and creating an easier process for individuals to do their work, engage with others, and drive performance. The best employee communications are consistent in message but vary in format (depending on information consumption habits) and are supported by a strategic technology implementation.

    Coaching

    Organizations with performance cultures emphasize having quality coaching conversations as an integral part of every manager’s job. Top performing organizations are 48 percent more likely to have managers that offer frequent, informal feedback in addition to formal performance reviews. Organizations that trained managers in giving this type of feedback were 57 percent more likely to have above average productivity.

    Automation

    From wearables and virtual reality to chat bots and AI, human capital management is moving toward great automation and integration. Per Aptitude Research, top performing companies are automating succession planning, social collaboration, learning management, and performance management. And automation has been shown to positively impact engagement and turnover: 58 percent of top performing organizations using automated performance management tools have above average employee engagement, while 41 percent have below average turnover.

    What does having a performance culture mean to you?

    Related Articles:

    Blog Article
    Using Self-Awareness and Emotional Intelligence When Giving Feedback
    Blog Article
    7 Opportunities for Managers to Solicit Feedback from Employees
    Blog Article
    How to Deliver Positive Feedback (that Employees Want to Hear)
    Silkroad Technology Footer Logo
    © 2019-2022 SilkRoad Technology
    • Privacy
    • Legal
    • GDPR
    • Meltdown-Spectre Statement
    • Solutions
    • Clients
    • About Us
    • Resources
    • Contact Us
    • Login
    • Twitter Icon
    • Facebook Icon
    • Linkedin Icon
    Website Designed by Blacksmith Agency
    To top

    Choose your region

    Please select your region below to schedule a call with an expert who services your area.

    North America
    EMEA
    APAC
    This site uses cookies to make interactions with our websites and services easy and meaningful, to better understand how they are used and to tailor advertising. You can read more about these practices in our privacy policy.
    Accept
    Read more
    Change Settings
    Cookie Box Settings
    Cookie Box Settings

    Privacy settings

    Decide which cookies you want to allow. You can change these settings at any time. However, this can result in some functions no longer being available. For information on deleting the cookies, please consult your browser’s help function. Learn more about the cookies we use.

    With the slider, you can enable or disable different types of cookies:

    • Block all
    • Essential
    • Functionality
    • Analytics
    • Advertising

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected

    This website won't:

    • Remember your login details
    • Functionality: Remember social media settings
    • Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settings
    • Functionality: Remember selected region and country

    This website won't:

    • Remember your login details
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Tailor information and advertising to your interests based on e.g. the content you have visited before. (Currently we do not use targeting or targeting cookies.
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settingsl Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions

    This website won't:

    • Remember your login details
    • Advertising: Use information for tailored advertising with third parties
    • Advertising: Allow you to connect to social sites
    • Advertising: Identify device you are using
    • Advertising: Gather personally identifiable information such as name and location

    This website will:

    • Essential: Remember your cookie permission setting
    • Essential: Allow session cookies
    • Essential: Gather information you input into a contact forms, newsletter and other forms across all pages
    • Essential: Keep track of what you input in a shopping cart
    • Essential: Authenticate that you are logged into your user account
    • Essential: Remember language version you selected
    • Functionality: Remember social media settingsl Functionality: Remember selected region and country
    • Analytics: Keep track of your visited pages and interaction taken
    • Analytics: Keep track about your location and region based on your IP number
    • Analytics: Keep track of the time spent on each page
    • Analytics: Increase the data quality of the statistics functions
    • Advertising: Use information for tailored advertising with third parties
    • Advertising: Allow you to connect to social sitesl Advertising: Identify device you are using
    • Advertising: Gather personally identifiable information such as name and location

    This website won't:

    • Remember your login details
    Save & Close