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Retail

As retail companies continue to compete for employees while maintaining profit margins, you need best practices and tools to help create a successful, strategic talent management program.

Is Strategic Onboarding Right for Retailers?

Retail is a people business. From greeting customers at the door to ringing up a purchase, your employees have a huge impact on business success. A powerful talent management strategy and use of automation give you an edge as you complete for top talent – and customers. It helps you find employees and keep them motivated with great onboarding, strong engagement, and simpler processes. With the right people and technology in place, you can reduce turnover, save time, and refocus energy on growth.

The HR Challenges

Retail industries experience high turnover in the best of times, but the numbers fluctuate significantly during seasonal and economic swings. And it’s not just hourly, seasonal, and contingent personnel that are affected. Salaried staff feels the pain, too. The revolving door in retail is costly: both in time and in revenue lost. It also takes your HR department away from business initiatives that benefit the whole company. SilkRoad’s resource center will help you address these challenges with practical tips, efficiency ideas, and the latest research.  

Recruit and onboard seasonal workers and multi-generations

Millennials have already changed the workplace, the next wave is retirees returning to take part in the economy.

Whether employees or managers, they communicate differently, want to level corporate ladders, and bring a fresh approach to work. These tech-savvy Millennials have higher expectations for their job search and how future employers onboard them.

Check out the State of Recruitment and Onboarding to learn more.

Recruitment and Onboarding Report
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Woman applying for job on phone

Take advantage of mobile recruiting

Mobile is a massive trend in life and it can be a tremendous recruiting force, especially with Millennials.

If you haven’t started a mobile recruiting program, it’s time to get going. 

Training your workforce consistently across multiple store locations

HR and training groups face daunting challenges. Providing a consistent level of training for every employee over a wide region. Delivering in-person, group training means high costs, lost productivity, and time away from the store. Online training offers the answer. A cloud-based training portal makes it easy for employees to receive the training at the time of their choosing.

Levin Furniture saved significant training dollars and found employees were more engaged and motivated to continue training using a self-service training portal.

Levin Furniture Case Study

Motivate employees from day one

With competition tight for retail employees, you also need to focus on retaining new hires.

Organizations that support and engage their employees from day one, and on an ongoing basis, are proven to have higher rates of retention, satisfaction, and productivity.

Download The Big Wins of Supporting Career Dreams on Day One to learn how to make career support a deliberate part of the new hire journey.

Supporting Career Dreams Report
Retail worker

Energize performance management

Performance management in a retail environment is particularly challenging. 

With dispersed locations, employees, and managers, it’s difficult to bring a cohesive approach to this important process. Then there’s the challenge of energizing employees with feedback, not turning them into another turnover statistic. A performance management system can be exactly the breath of fresh air that your company needs.

 

 

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