Qlarant Simplifies Life for HR and Employees with a Single, Complete Solution from SilkRoad Technology

Challenges

• Manual, paper intensive processes
• Data entry into multiple, disconnected
  systems
• Difficult to create audit reports
• Old school candidate and employee
  experience

Solution

• Automated processes saving time
• Elimination of redundant data entry
• Easy to create reports for ISO audits
  and more
• Simpler, more engaging experience
  for new hires and employees

INTEGRATED SOLUTION – BIG TIME SAVINGS, SIMPLER EMPLOYEE EXPERIENCE

Qlarant selected SilkRoad Technology for the
company’s powerful combination of talent
management and global HR business expertise.
“We implemented the full suite, starting with
SilkRoad Onboarding as it was a critical need.
SilkRoad Recruiting was next, since recruiting
desperately needed automation. We replaced
our old performance system with SilkRoad
Performance and implemented learning
technology for the first time with SilkRoad
Learning,” said Lauren Dulin, Director of HR,
Qlarant.

Qlarant experienced a big leap forward to
support hiring over 100 employees a year by
using SilkRoad Recruiting. That leap includes
broader posting on job boards, easier online
applications for candidates and less steps
through integrated background checks.
“Spreadsheets have been replaced by stronger
reporting,” explains Dulin. “We can pull data
quickly, which means status on candidates,
compliance and more is right at our fingertips.”

RECRUITING – BIG LEAP

ONBOARDING –
CONNECTED, CONSISTENT

The company has also been able to create
a smooth transition and powerful new hire
experience once a candidate accepts an offer.
• Paperwork is completed before day one and
more
• Data transfer – automatic population of
background checks, HRIS and other SilkRoad
modules
• No paper – electronic forms and workflows
simplify processes and tracking completion
• Customization by role, location or contract –
tasks and forms are specific to needs
• Compliance – document completion and
compliance tracked (ISO-certified and
auditors love)

Qlarant was able to develop a more robust
training program through SilkRoad Learning. The
company expanded courses and made it easier
for employees and managers to participate by
centralizing information. Participation for new
hires is driven by tasks in SilkRoad Onboarding.
Employees can log on to sign up for classes,
receive reminders about the schedule and track
what’s completed. It’s also easier for managers
to know the status of training for their teams.
Reports compile results for ISO compliance, which
makes life easier for auditors.

LEARNING – EASY AND ENGAGING

PERFORMANCE – ADMINISTRATION IS A BREEZE

Ease-of-use has risen to a whole new level
with SilkRoad Performance. “It’s so easy to administer, from creating forms to setting up review cycles,” said Dulin. “Our employees like it and find it simple to use, which was a big win since 42% of our workforce is remote.“ Employees and managers give the solution high marks for its ability to make remarks private or public. Dulin also stressed that it didn’t require any training – goals are easy to find, tasks require just a click and there’s a spot for notes.

By using a single platform to meet all employee lifecycle needs, Qlarant lived their mission of seizing the opportunity for a big impact. Benefits described by Dulin include decreased data entry into multiple systems, single employee records in one system and the ability to document for compliance. “Then there’s the big win in providing the same experience to everyone, no matter where they are or what they do,” said Dulin. “And when employees describe our processes as top notch – that’s a huge success.”

BIG WINS – CONSISTENT EXPERIENCE, HUGE TIME SAVINGS