Working at SilkRoad Technology
Life at SilkRoad Technology
We know employees have lives outside of SilkRoad so we encourage as much work-life balance as we can. We like to think what we do is changing the way organizations engage with their people. So we do the same. Whatever your role, you will be important to delivering a great client experience.
Worldwide locations
SilkRoadies work at company locations across the United States, Canada, Europe and Asia Pacific – or from home offices. So how do we stay connected? We’re connected by our enthusiasm for great client services, building, marketing and selling the best solutions, and contributing at every level.
Join SilkRoad Technology
We have each other’s backs.
We hold ourselves accountable.
We speak our minds.
We collaborate.
We deliver on our commitments.
We operate with relentless improvement.
We value innovation and new thinking.
Succeed, engage, contribute
As they take on new challenges and solve problems, they acquire skills, grow and evolve in their careers, celebrate success and have fun. A great client experience comes from delivering excellent solutions, but also from great people.
Strong client focus
It starts from the moment they talk to a client executive and continues through an impeccably presented demonstration and as our global client services team talk with them about their requirements. It continues through their interactions with product specialists, implementation teams, training and support.
Benefits and perks
Work-Life Balance
We understand that work and life co-exist. When life happens, SilkRoadies can work with their managers on a flexible arrangement, so work gets done and personal needs are met. Some jobs require more structure, but our overall philosophy is that results are what matter most. Our Flexible PTO policy means no time banks or accruals; employees work with their manager on the amount of PTO they take. SilkRoad provides 10 paid company holidays, a paid day off for your birthday, a paid day off to volunteer and 16-weeks of maternity/paternity leave (12 weeks paid). Social events, celebrations, rewards and a recognition program round out the benefits to make work-life great!
Health and Well-Being
What’s more important than the health and well-being of your family? That’s why SilkRoad pays most of the costs for your benefits which include a generous medical plan including a virtual MD benefit, dental and vision coverage, as well as basic life and short-term disability insurance. Total well-being is essential, so we offer extended parental leave benefits and programs to support new parents, along with wellness programs and an employee assistance program.
Financial Wellness
Financial security and planning for the future are important! SilkRoad offers a 401(k) plan with company match and Roth options, investment advisory services, pre-tax flexible spending accounts for health, dependent care and commuter expenses, supplemental life and long-term disability insurance, free legal benefits and a corporate discount program. Love working here? A referral bonus program will reward you for introducing new SilkRoadies to the company.
Professional Development
We encourage SilkRoadies to never stop learning! Our Commit to Your Craft program serves up learning opportunities to expand your knowledge and grow your career. Our internal learning platform provides additional training resources. We reimburse professional memberships and provide a learning stipend.
Our international employees enjoy many of the same benefits as US employees, in some cases, they are more generous! SilkRoad complies with all in-country requirements for benefits and time off.